Privacy Policy

1. Who we are

Nile Reserve is a curated travel platform focused on private Nile journeys, selected dahabiyas, and tailored travel recommendations in Egypt.

We help guests explore private dahabiya experiences based on atmosphere, privacy, comfort, route rhythm, occasion, and travel style.

2. Information we may collect

When you contact Nile Reserve, submit an enquiry, or ask us to prepare a private recommendation, we may collect information that helps us understand your travel needs.

Information you may provide

• Your name
• Email address
• Phone number or WhatsApp number
• Preferred travel dates
• Number of guests
• Preferred route, such as Luxor to Aswan or Aswan to Luxor
• Travel occasion, such as honeymoon, proposal, anniversary, family journey, wellness escape, or private group travel
• Budget preferences, if shared
• Special requests, dietary preferences, mobility needs, or family requirements if you choose to provide them
• Messages and communication history with Nile Reserve

Information collected through the website

We may collect basic technical and usage information when you visit our website, such as browser type, device information, pages visited, approximate location, referral source, and general website activity.

3. How we use your information

Nile Reserve uses personal information only where it supports a clear guest, enquiry, service, or business purpose.

• To respond to your enquiry
• To understand your travel preferences and journey expectations
• To recommend suitable private Nile experiences
• To prepare a private proposal or experience brief
• To check availability, route feasibility, and suitability with selected partners
• To communicate with you before, during, or after an enquiry
• To improve our website, content, and guest experience
• To maintain service, security, administrative, or business records
• To comply with legal, tax, accounting, or regulatory obligations where applicable

We do not sell your personal information.

4. Experience codes and private recommendations

Nile Reserve may use public experience codes, such as NR-HM, NR-KZ, NR-ES, NR-RZ, NR-KD, or NR-SF, to describe selected Nile experiences during open browsing.

If you request a private recommendation, additional vessel details, verified images, route notes, capacity information, and operator details may be shared privately before any final booking payment is required.

Your enquiry information may help us assess which experience is most suitable for your dates, guest profile, route, and travel style.

5. Sharing information with selected partners

To prepare accurate recommendations or proposals, Nile Reserve may share limited enquiry details with trusted dahabiya operators, travel partners, guides, transfer providers, or other service providers.

We only share information that is reasonably necessary to check availability, suitability, pricing, route feasibility, or service arrangements.

Examples of information we may share

• Travel dates
• Group size
• Route direction
• General travel preferences
• Special requirements relevant to the requested service

We do not share unnecessary personal information for unrelated marketing purposes.

6. Cookies and analytics

Our website may use cookies or analytics tools to understand how visitors use the site and to improve performance, content, and user experience.

Cookies may help us understand which pages are visited, how users move through the website, and which enquiries are most relevant.

You can manage or disable cookies through your browser settings. Some website features may not work as intended if cookies are disabled.

7. Legal basis for processing

Depending on your interaction with Nile Reserve, we may process your personal information because:

• You have asked us to respond to an enquiry or prepare a recommendation
• Processing is necessary before entering into a travel arrangement or service agreement
• We have a legitimate interest in managing enquiries, improving our service, and operating our business
• We need to comply with legal or administrative obligations
• You have given consent, where consent is required

8. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include keeping enquiry records for service continuity, follow-up communication, legal, accounting, or business administration purposes.

If your enquiry does not lead to a booking, we may retain limited communication records for a reasonable period unless you ask us to delete them, where deletion is legally and practically possible.

9. International handling of information

Because Nile Reserve operates around travel experiences in Egypt and may work with selected local partners, your information may be processed or shared outside your country of residence when necessary to respond to your enquiry or prepare a travel proposal.

We aim to handle such information carefully and only share what is necessary for the service requested.

10. Your rights

Depending on where you live and the data protection laws that apply to you, you may have rights to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information where appropriate
• Ask us to restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Request a copy of information you have provided to us

To make a privacy request, contact us using the details below. We may need to verify your identity before responding to certain requests.

11. Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, email system, or online communication method can be guaranteed to be completely secure. Please avoid sending highly sensitive information unless it is necessary for your travel enquiry.

12. Third-party links

Our website may contain links to third-party websites or services. Nile Reserve is not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party services you use.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal obligations, or operational practices.

The latest version will always be published on this page.